FAQ Home > Common Errors and Issues

When someone clicks on an advertisement, I receive the error page, a white screen, or a blank screen. What is wrong?
Article ID: #000153

Please check your web server to see if you have Suhosin installed (use phpinfo() to see if Suhosin is installed). Suhosin is a PHP hardening project that is intended to protect your PHP installation from malicious attacks. If Suhosin is installed, please have your web server administrator change Suhosin's "suhosin.get.max_value_length" to 1024:

suhosin.request.max_vars = 1024
suhosin.post.max_vars = 1024

NOTE: If Suhosin is installed on the web server, load and performance may be adversely effected by up to 10%.

If your web server does not have Suhosin installed, please review your error log and/or open a support ticket.

Keywords: blank screen, click error, ads not redirecting, Suhosin, PHP hardening project, blank page

[ Search FAQ | FAQ Home ]