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FAQ Home > Common Errors and Issues

When IAB ad codes are inserted on a page, I get an error message instead of ads. What is wrong?
Article ID: #000148

This issue is typically caused by an Apache option called mod_security. Reviewing your Apache logs will confirm this issue.

To disable mod_security, add the following line to your .htaccess file in the public html root directory:
SecFilterEngine Off

If this does not resolve your issue, please open a support ticket for assistance.

NOTE: HostGator users will see "Service Temporarily Unavailable" in place of their ads. You will need to apply this update.

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