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FAQ Home > inClick Installation

I just completed installation and I am getting an error when I log in with an error code of 10001.

Article ID: #000108

This is typically caused by the installation being performed on, but the registration for the ad server is on (or vice versa).

To resolve this issue, log into your account and view Your Active Servers to see what is registered on the system compared to what is installed. If the domain is a variant of the URL, you can do one of the following:

1. Open a support request to add the correct URL to your account.
2. Update the /globals/globals.php file with the corrected URL, the INCLICK_WEB_URL define (line 13).
3. Contact inClick Support

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